At Savoy Sash Windows, your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information when you visit our website https://savoysashwindows.co.uk or engage with us through other channels.
We are committed to maintaining the confidentiality and security of your data in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
We collect personal information only when it is necessary to deliver a service or respond to an enquiry. This may include:
Your name
Email address
Phone number
Property address (for site visits or quotes)
Any other details you voluntarily provide through contact forms, email, or phone
We collect this information by fair and lawful means, with your knowledge and consent. You are not obligated to provide any personal data, but refusing may limit the services we can offer you.
We use the information you provide to:
Respond to enquiries and provide quotes
Schedule and carry out services such as site surveys or repairs
Issue invoices and manage our customer relationships
Improve our website and customer experience
Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted partners (such as subcontractors or delivery services) if necessary to fulfil your request — and only with your consent or under legal obligation.
We retain your data only for as long as necessary to fulfil the purpose for which it was collected. When no longer needed, we securely delete or anonymise the information.
In some cases, we may be required to retain data for longer periods to meet legal, financial, or regulatory obligations (e.g. accounting records).
We take reasonable, commercially acceptable measures to protect personal data from:
Loss or theft
Unauthorised access
Disclosure
Copying, use, or modification
While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our website may contain links to external websites that are not operated or controlled by us. Please note that we have no responsibility or liability for the content, privacy practices, or terms of those third-party websites.
We recommend reviewing the privacy policies of any external sites you visit through our links.
Under UK data protection laws, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request erasure of your data (subject to legal obligations)
Object to processing or request restrictions
Withdraw consent at any time (where applicable)
To exercise any of these rights or for further information, please contact us directly using the details below.
If you have any questions or concerns about how we handle your personal data, please don’t hesitate to get in touch:
Savoy Sash Windows
21Dunholme Green, London N9 9LS
Email: info@savoysashwindows.co.uk
Phone: 07432 206037
Website: https://savoysashwindows.co.uk
We may update this privacy policy from time to time to reflect changes in our services, legal obligations, or data practices. The latest version will always be available on our website.
Your continued use of our site and services after any changes to this policy will be taken as acceptance of those changes.